BHU campus street lights: report faults through the Namaste BHU app

VARANASI: Banaras Hindu University has added a 'Street Light Complaint' feature to its Namaste BHU mobile app, so that a faulty or dark street light on the campus can now be reported straight from a phone.

The BHU campus is used every day by students, staff, residents, patients on their way to the university hospital and people out for a morning or evening walk. A dark stretch of road is a nuisance for all of them. The new feature gives everyone one place to flag a dead lamp and to see what happened to the complaint afterwards.

How to use it: Open the Namaste BHU app and choose the street light feature. It has two options. 'Report' is for a new complaint and 'My Complaint' shows the status of those already filed. To report, tap the camera icon and photograph the number written on the electric pole. If the pole carries no number, take a picture of the whole pole from the road side. Then describe a well-known nearby spot or address in the landmark box, in up to 300 characters, and send the complaint.

The university says the department concerned will review the complaints regularly and will try to have them fixed quickly through its engineers. The feature follows the online guest house booking facility that was recently added to the same app.

Details are from a Banaras Hindu University release issued on Friday, as reported by Hindustan and Amar Ujala.