Terms and Conditions

Welcome to HelloBanaras. By accessing or using the HelloBanaras website and services (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, do not use the Service.

1. Description of the Service

HelloBanaras provides a directory of places (e.g. temples, restaurants, hotels, shops, ghats) in and around Varanasi. Listing data may be sourced from public or third-party sources and may be supplemented by registered owners or administrators. We do not guarantee the accuracy, completeness, or timeliness of any listing or content.

2. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not: use the Service in any way that violates applicable laws or regulations; impersonate any person or entity, or misrepresent your affiliation; attempt to gain unauthorised access to any part of the Service, accounts, or systems; use the Service to distribute malware, spam, or harmful content; scrape, harvest, or use automated means to collect data from the Service except as permitted.

3. Accounts and place claims

If you register as an owner or claim a place, you are responsible for maintaining the confidentiality of your account and for all activity under your account. You must provide accurate and complete information. Place claims are subject to our verification and approval process. We reserve the right to reject, suspend, or revoke claims or accounts that violate these Terms or our policies.

4. Intellectual property and content

The Service and its design, layout, and (where applicable) original content are owned by HelloBanaras or its licensors. Listing data may derive from third-party sources; you must comply with any applicable third-party terms when using such data. By submitting content to the Service, you grant us a non-exclusive, royalty-free licence to use, display, and distribute that content in connection with the Service.

5. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Listing information is for general informational purposes only and may be inaccurate or out of date. Always verify important details directly with the place before relying on them.

6. Limitation of liability

To the fullest extent permitted by law, HelloBanaras and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from your use of or inability to use the Service. Our total liability for any claim shall not exceed the amount (if any) you paid to us in the twelve months preceding the claim, or one hundred Indian Rupees (INR 100), whichever is greater.

7. Indemnity

You agree to indemnify and hold harmless HelloBanaras and its operators from any claims, damages, losses, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

8. Third-party links and services

The Service may contain links to third-party websites or services. We do not control and are not responsible for their content or practices. Your use of third-party services is at your own risk and subject to their terms.

9. Changes to the Service and Terms

We may modify the Service or these Terms at any time. We will post updated Terms on this page with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

10. Governing law and disputes

These Terms shall be governed by the laws of India. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of India, to the extent permitted by law.

11. Contact

For questions about these Terms, contact us using the contact details provided on the HelloBanaras website or in the Service.